Apprentice Client Services Associate - Basingstoke, United Kingdom - Lumen

Lumen

Verified Company

Basingstoke, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Lumen

The Role:

Fantastic opportunity to join our Client Services Team supporting customers, managing tickets and managing issues through to resolution.

The Main Responsibilities:

Single point of ownership for multiple clients, product agnostic

Work at different levels within Lumen and the client organization

Assisting Senior Service Managers with reporting

Logging tickets utilising Salesforce.

Help to develop reporting within the role.

Other duties as assigned.

- Work experience in any field also desirable**:

Requisition #: 325759

We are committed to making reasonable adjustments to the recruitment process for people with disabilities. If there is anything we can do to help you, please let us know

We are committed to providing equal employment opportunities to all persons regardless of race, religion, colour, sex, age, disability or sexual orientation or any other status protected by local or national law.

We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Join a diverse and inclusive culture where everyone is welcome and every voice is heard. A culture where people feel they belong, can be themselves and feel inspired to share different perspectives.

Our culture, shared values and behaviours truly make Lumen a fantastic place to work and provides an environment where people can genuinely thrive.