Medical Receptionist - Birmingham, United Kingdom - St Clements Surgery

St Clements Surgery

Verified Company

Birmingham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.

Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Ensures patients medication and treatment is provided appropriately through repeat prescriptions
Ensures all filing and admin duties are carried out to promote smooth running of the practice
Knowledge of EMIS web is preferred