Client Services Administrator - West Sussex, United Kingdom - Thriiver Ltd

Thriiver Ltd

Verified Company

West Sussex, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Thriiver is looking for an enthusiastic, proactive, and friendly
Client Services Administrator to join our exceptional client services team on a full-time, permanent basis.

Our aim is to provide clear and relevant information, practical support and specialist software and training to people with disabilities to improve their working life to our growing customer/client base.

Sowhat do Thriiver do?

We provide assistive technology and training solutions to individuals with disabilities and neurodiverse conditions in the workplace and advise employers on how they can support their employees to thrive in their working lives.

We partner with amazing companies who share our mission to "champion diversity" in the workplace.

Our customer service is at the heart of our business, so we are looking for great people who are passionate about providing excellent support and are happy to go the extra mile to help.

A little bit about what you will be doing on a day-to-day basis:

Customer Service and Administration

Administration, including processing customer/client orders.
Creating purchase orders.
Creating and sending quotations to our clients

Building relationships with new and existing clients.
Maintaining accurate customer records and ensuring that confidentiality and privacy is upheld at all times.
Liaising effectively with internal and external clients.

Product Development & Market Awareness

Maintain a high level of market awareness of competitors' products and services.
Maintain an uptodate detailed knowledge of the products and services available from Thriiver and ensure that appropriate managers are aware of all developments and expectations.
Promoting Thriiver products and services when speaking to our customers and clients.

Full training will be given

Previous experience would be ideal, but we think that individuals with these qualities are also a great match for this position:

Excellent communication skills.
An outstanding and confident telephone manner.
Able to work in a fastpaced environment.
Outstanding administrative abilities with great attention to detail.
A positive and enthusiastic attitude.
Ability to work as part of a team and independently when required.

What we are offering:

Fulltime, permanent position (Monday
Friday, 9 am pm)
Salary: £24,000 per annum, rising to £25,000 per annum after successful completion of probation
Company pension
Life assurance
Bonus scheme
Onsite parking
28 days annual leave (including bank holidays), increasing to 33 days annual leave (including bank holidays) in line with service.
Company social events

Good to know:

Our offices are located in a beautiful (remote) renovated barn, so you must have transport to get here: The Courtyard, Holmsted Farm, Staplefield Road, Cuckfield, West Sussex, RH17 5JF.

Job Types:

Full-time, Permanent

Salary:

£24,000.00-£25,000.00 per year

Benefits: