Customer Experience Team Member - Sussex, United Kingdom - Ambassador Theatre Group

Ambassador Theatre Group

Verified Company

Sussex, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role:

Front of House

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Salary:

£10.42/£10.67 per hour

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Type:

Casual

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Closing Date: at 23:59

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Location:

Theatre Royal Brighton, New Road
Brighton
Sussex
BN1 1SD

Customer Experience Team Member

Are you great with customers, but looking for something a little bit different? We're looking for customer-focussed staff who'd like to work in our exciting, fast-paced and interesting company.

Every night we welcome thousands of people through our doors to enjoy the best in live entertainment.

Whether it's a night out with friends for a special birthday or a family's first pantomime, every visit is important.

We work hard to make sure each customer leaves with those unique memories you can only get from a live show and that they want to return again and again

As part of our
Customer Experience Team you'll make this happen. The charismatic and welcoming face of the company, you'll offer the highest standards of customer service and care.

You'll ensure we meet our financial targets by making customers want to return and by selling products and packages on the night, ranging from traditional programmes and ice creams to exciting new cocktails in our luxury bars.

Full of variety, this role is both fun and challenging.

You'll take responsibility for a range of tasks as part of a friendly, passionate and ambitious team, working in one of our unique venues with an ever-changing programme of events.

Our stunning Theatre Royal Brighton is a beautiful, 216-year-old, grade two star venue in the centre of the city.

One of a few theatres still operating as a hemp house, we present 300+ performances a year delivering a mixed programme of drama, comedy, dance, opera, music and many more We have recently played host to Sir Ian McKellen and John Bishop in Mother Goose and celebrated a sparkling sold-out season of SIX over the festive period.

Forthcoming highlights include Dear Evan Hansen, Hairspray, and a month of shows as part of the Brighton Festival Alongside visiting productions, we have a varied programme of events, workshops, family activities and other creative learning projects.

We've recently embarked on a capital project to restore the building façade and transform the front of house offering.

We offer the following benefits for our
Customer Experience Team Members:

myStrength Mental Wellbeing App
WeCare Support Services
Theatre Tickets (Subject to Availability)
ATG Theatre Card
Staff Discounts
Pension

Access to ToothFairy

Dental access and guidance from home

If you'd like to discuss accessibility prior to applying, please review our_ job description_ where you can find our contact details to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at and

Closing Date:

at 23:59