Customer Service Specialist - Aylesbury, United Kingdom - Oxby and Parke Recruitment

Oxby and Parke Recruitment
Oxby and Parke Recruitment
Verified Company
Aylesbury, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

The Company


A successful business whose product is as great as their customer service Based in Aylesbury, but offering hybrid working, we have a great opportunity for an enthusiasitc cusotmer service specialist to join them on a full time permanent basis.

Offeringhybrid working and a great benefits package.


The Role

  • Answer calls within set SLA's.
  • Update customer details online.
  • Ensure enquiries are dealt with in set SLA's.

About You
We are looking for customer focussed individuals who are passionate about the customer experience.

  • Customer service experience.
  • Excellent telephone manner.
  • Able to manage multiple enquiries.
  • Can think on your feet and problem solve.
  • Able to listen and negotiate to provide a solution.
  • Have empathy when dealing with difficult calls.

Other

  • Mon
  • Fri, 36 hours per week on a shift pattern between 9am 6pm.
  • 1 in 4 Saturday mornings 9am 1pm, a day off in lieu is given.
  • Hybrid working 1 day in the office in Aylesbury expected.
- £21,000 - £24,000 DOE plus benefits

  • You will be needed in the office occasionally (based in Aylesbury).
- **Must be able to start on MONDAY 20 FEBRUARY 2023.
More jobs from Oxby and Parke Recruitment
See all jobs of Oxby and Parke Recruitment