Risk & Community Coordinator - London, United Kingdom - Beryl

Beryl

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our Company

Here at Beryl, we have a clear vision: to build a better world by getting more people in cities moving sustainably...

Our aim is to be the UK's leading micromobility company, delivering financially sustainable shared schemes to UK communities. As the only B-Corp micromobility operator, we care about community, safety, the environment, and effective design.

Beryl is growing nationally, and now is the most exciting time to join our team.

The Role
We provide sustainable transport options to various cities nationwide through the provision of bike, e-bike and e-scooter schemes. We are looking for a talented Communities & Risk Management Lead to join our Operations department.

The role will report to our Programme Manager and Scheme Leads to manage a programme of community liaison and engagement and risk reduction.

Community buy in is an essential part of risk management.

The Person

Proven ability to take on responsibility, pursue excellence and see tasks through to completion
Exemplary communication skills with excellent written/oral communication skills for reports and presentations
Personable, proactive, professional and able to demonstrate full commitment to engagement and service in all activities and interact at all levels of the organisation
Work as a key member of the Programme & Delivery team and will take on responsibility for tasks singularly
Highly organised as will be managing a portfolio of work across multiple schemes

Responsibilities
Reporting to the Programme and Delivery Director the Community & Risk Coordinator will be responsible for:

Develop and manage strategies aimed at minimising vehicle vandalism and theft across schemes
Establish standard plans and approaches
Set up and liaise with a network of stakeholders through research and local engagement
Working with the Operations Service Centre develop, track, and maintain reporting of statistical and written analysis of user threats, incidents and investigations for management review.
Run data analysis and present the findings as required using various data reporting software
Establish and maintain professional relationships with law enforcement and any relevant public safety departments
Set up outreach programmes, representing Beryl at community events, speaking to the general public and providing assistance to our customer base. Provide our Marketing and Growth team support during team events.
Work across Marketing/Sales, Policy and Operations to coordinate all community engagement across our schemes
Support the Marketing Communications and Ops teams with any outward correspondence via social media and internal comms.

Experience & Skills

Ability to identify risk and define mitigation measures
Have an excellent eye for detail
Be proactive
Willingness to challenge the status quo, innovate and introduce new ideas.
Demonstrated analytical and critical thinking skills.
Demonstrated note keeping, report writing and presentation ability
An understanding of how to manage, present and manipulate data.
Comfortable liaising with law enforcement/local authorities
Ability to communicate investigative findings to key stakeholders
Ability to establish and perform risk assessments

What we are offering in return
The salary range for this position is £26k-£30k per annum.

The opportunity to build business and help Beryl on our journey to become one of the biggest micro mobility providers in the world.
A combination of the highest quality team and product we are winning work because of our ability to demonstrate that we are market leading in both respects.
Enough autonomy and resources to make your vision a reality.
A flexible working environment
Cycle to Work Scheme
Enhanced Parental Leave
24 days holiday, plus bank holidays
Beryl Bikes membership
Online perks and discounts including free yoga every wednesday and access to Headspace
Family and friends product discounts

Diversity
While upholding the Equalities Act we are committed to continuing to improve our workplace culture and environment.

We strive to support all staff and maintain an inclusive workplace, we champion and support mental health and wellbeing activities.

We value employees from diverse backgrounds and family arrangements, and have flexible working policies that support our staff in balancing their personal and work lives.

**Application Process