Client Partner - Edinburgh, United Kingdom - Appointedd

Appointedd

Verified Company

Edinburgh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Client Partner:

Here at Appointedd, we're on a mission to be recognised as the best online booking system in the world by enabling anything, or anyone to be booked (or requested) in as little as two taps We'd love to hear from driven individuals who would be interested in helping us achieve our goals

Who are we?:

Appointedd was born in 2011 when our founder and CEO, Leah, then a busy magazine editor, found herself unable to book an appointment with her hairdressers (and who hasn't been there?).

She saw a gap in the market for an easy online booking system.

From that idea, Appointedd has grown into an industry-leading product, powering everything from two of the Big Four to favourite high-street retailers like M&S and Charlotte Tilbury, enthusiastically supported by a team of over 25 ambitious, talented people in Edinburgh and beyond.

Our company is being built by a team of incredible people, from a diverse variety of backgrounds.

Our very own CEO started out in the theatre business; we have teachers, accountants and authors in the teams - all of whom bring their own skills, creativity and passion to Team Appointedd.

We value the individual and encourage personal growth.

What will you be doing?:

We are looking for a skilled Client Partner to join our small, ambitious sales team.

You will be an integral part of the team, having a direct impact on our ability to achieve revenue targets, fulfil growth ambitions and contribute to the success of our customers.

Key role and responsibilities:

Enterprise sales

Manage an individual lead and opportunity pipeline and contribute directly to growth targets
Build, nurture and grow a healthy flow of new business leads by utilising both traditional and creative outreach approaches
Lead on strategic sales opportunities, devise account plans and maps, close deals and collaborate with the wider teams to win and kick off large scale, multifaceted projects
Collaborate with client project teams to gather technical and commercial scope
Lead demos, client pitches, RFPs and presentations for potential customers and provide feedback to development and account management teams
Work as an effective individual contributor and collaborate closely with Client Success through customer implementations
Close deals and ensure we deliver on what we've promised
Collaborate with our implementation team and relevant teams across the business to ensure smooth onboarding and implementation of new client accounts.

Account Growth

Operate as the key point of contact for assigned enterprise growth accounts (likely 510 existing logos with significant growth potential)
Develop and maintain longterm relationships with account leads
Build, maintain and evolve strategic plans for each of these accounts
Conduct Quarterly Business Reviews, providing clients with indepth feedback on booking performance and making informed recommendations to increase customer conversion, acquisition and efficiencies
Identify significant opportunities to grow business within existing clients, associated accounts and their networks
Ensure a high level of service is provided at all times to encourage referral outside of account leading to growth opportunities
Act as a trusted partner to senior stakeholders across the client
Ensure a strong, sustainable partnership is built, allowing Appointedd to grow to become a business critical service across our clients.

Who are we looking for?:

You have a commercial mindset, and relish the opportunity that navigating B2B enterprise accounts presents
You are excited by closing big, complex deals some fast, some that take a little longer
You know that sales involves some quick wins, but primarily involves working relentlessly to ensure a healthy pipe
You have excellent organisational and project management skills
You have an interest in technology and software and how it can truly transform our customers' organisations
You have excellent presentation and demonstration skills, and a consultative approach
You get satisfaction from keeping meticulous records on our clients and relationships
You love building relationships with our clients and thrive working with people
Ideally, you have experience in sales, business development or account management and knowledge of SaaS technology, but we optimise for the right attitude above all else.

Why should you apply?:

You like being given full ownership of your workload whilst being backed by a supportive team
You care deeply about customers needs and delivering value to them
You're interested in being a part of a company that values personal and professional development. Your manager will support you through regular 1:1s and mentorship.

This all sounds great How do I apply?:
If your CV is accepted, our interview process normally consists of the following steps:
A 15 minute phone interview.

A 1 hour competency based interview with