Receptionist / Welcome Host - London, United Kingdom - Contact Centre Recruitment

Contact Centre Recruitment

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Receptionist

Salary:
£23,000-£25,000 per annum (base salary, depending on experience)

Job Type:
Full-time, Office-Based, Monday to Friday, 9:00 AM - 5:30 PM

Our client launched in 2016 to provide vehicle financing on a flexible basis for Ride-Hailing drivers and they at the forefront of the electric vehicle revolution - and their mission is to make electric vehicles accessible - starting with the ride-hailing market (e.g. Uber and Bolt and Rent-To-Buy.

Why should you apply?

The chance to join a wellestablished fastgrowing company
The opportunity to become part of a hardworking, dedicated team
To showcase your knowledge and experience

Customer Experience

Meet & Greet all customers and guests into the building and accompany them to the right area of the business.
Act as a first point of contact for customers entering the office with customer service queries.
Manage customers attending our onsite appointments to ensure they are seen to on time and any issues are managed.
Assisting our onboarding team with customers who are collecting or returning their vehicles.
Outbound call to customers to confirm appointments and assisting our customer experience team in gathering customer feedback.
Ensure all customerfacing areas are well presented, ensuring the best possible customer experience.
Supporting the fleet admin team with the organisation of onsite licencing appointments.
Other administration activity as directed by your line manager.

Benefits
- _
Bonus:_Discretionary performance related bonus scheme in place (capped at 10% annual base salary)_
- _following probation, paid quarterly._
- _
Holiday:_20 days per year plus bank holidays_

Job Types:
Full-time, Permanent

Salary:
£23,000.00-£25,000.00 per year

Benefits: