Stock Controller - London, United Kingdom - The Sofa and Chair Company

The Sofa and Chair Company

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Story So Far
Imagine the highest quality, luxury home furnishings and furniture all under one roof.

Based in West London, The Sofa & Chair Company boasts one of the largest interiors showrooms in Europe, the largest fabric library in the UK and was founded in direct response to the needs of interior designers and discerning customers searching for unique and beautifully made furniture pieces.

Dedicated to true British craftsmanship, The Sofa & Chair Company prides itself on being the UK's leading manufacturer of sofas and bespoke furniture and having only the finest manufacturing practices, authentic materials and a steadfast commitment to quality.

With our own manufacturing operation, we pride ourselves on our design, our quality, and the memorable end-to-end experience that we're able to offer to our clients.

2023 is an incredibly exciting time for The Sofa & Chair Company; we're looking to do things a little differently going forwards, and we are looking for talented, passionate people to join us for the journey.

If you're looking for a new challenge, you're empowered and motivated by making an impact, and you're looking to drive change, then read on...

The Opportunity
The
Stock Controller is responsible for receiving deliveries, effective control and receipt of incoming inventory and non-inventory shipments.

This position is accountable for providing an accurate and up to date picture of stock levels at all times, and for the auditing, repairing and maintenance of product quality and includes ensuring outgoing items are in a suitable condition as per customer expectation.

This is a fast-paced role, managing all aspects of product identification, repairs, damage prevention, as well as items that are returned or rejected by the customer.

You will be liaising with team members including interaction with managers of all different areas of the business, both internally and externally, so strong communication, organisation and soft skills are key to this role.

As Stock Controller, you will ensure all Company processes and procedures are followed by your team.

Key Skills Required

A selfstarter able to set the standard by his / her own professionalism and attitude
Experience working with high value items
Strong communication skills
Knowledge of relevant health & safety standards e.g. manual handling
Ability to logically and systematically approach tasks and/or projects, to work under pressure and deliver within deadlines; able to work within a team environment and independently
Possess initiative with the ability to think responsibly, make suitable decisions and with a positive cando attitude
SAP experience beneficial

Accountabilities

Manage regular stock checks in the showroom and at the warehouse, and follow up on any discrepancies, missing items, unlabelled items or otherwise incorrect or misplaced items
Manage customer returns, physically and including system transactions
Auditing products across the showroom
Support any training requirements to help identify damaged products
Ensure products are correctly defined in terms of their quality status and maintain any supporting systems to ensure this happens
Identify and communicate any damages and potential preventative solutions to key stakeholders
Coordinate the transaction of products between business units and any subsequent arrangements where appropriate e.g returned S&C item to be purchased by Luxsale and supporting efficient photography required thereafter
Organise, prioritise and coordinate repairs of items with our item repair technician(s)
Complete all reasonable requests by line manager

Job Types:
Full-time, Permanent

Benefits: