Student Services Officer - London, United Kingdom - London Academy of Excellence Tottenham

London Academy of Excellence Tottenham

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

LAE Tottenham provides a stimulating learning environment for academically aspirational young people and our Student Services Officer will play an important role in supporting their exceptional experience at our school.

This is a term-time role working term-time plus 4 weeks (41 working weeks of the year).

Key responsibilities

Administering the school online shop, managing the collection process for orders and managing stock

Specific tasks

Free School Meals and Bursaries_
Proactively check all students for FSM eligibility through the Department for Education's online system, ensuring compliance with GDPR legislation
Maintain accurate and well organised records on the relevant systems
Purchase authorised resources, travel tickets etc. for students, liaising with the Finance Assistant and following all purchasing procedures for obtaining prior authorisation
Prepare payment runs for bursary payments direct to student accounts in conjunction with the Finance Assistant
Arrange digital supermarket vouchers when applicable using the designated system
Maintain an uptodate knowledge of the FSM and bursary eligibility criteria as published by the Department for Education and ensure compliance
Work closely with Pastoral staff to ensure all eligible financial assistance is provided to students who are in need
Opportunities Fund Management_
School Shop Administration_

Maintain the online school shop, adding, removing and amending items as required to ensure accuracy

Manage stock levels to ensure accuracy of online systems, reordering items where applicable

Efficiently process orders from students and manage a collections process

Ensure excellent record keeping using relevant systems

Maintain a reporting system for staff organising trips so they are kept informed of the students who have made payment or had a request approved to use bursary or Opportunities Fund monies

School Trips_

Maintain a reporting system for staff organising trips so they are kept informed of the students who have made payment or had a request approved to use bursary or Opportunities Fund monies.

Reception_
To maintain a polite and friendly initial point of contact for visitors to the school
Ensure that the reception and adjacent areas are neat and tidy, free from clutter or hazards
To receive post/deliveries, direct items to the appropriate place and dispatch items as requested
Working in conjunction with the security staff, ensure visitors are welcomed, ID checked, signed in and collected by the relevant member of staff
To act as the Fire Warden for visitors to ensure they're safely accounted for at the muster point
Safeguarding duties_
Safeguard students by ensuring that all visitors sign in and out of the site, are issued with visitor badges and understand the need to be accompanied at all times if appropriate
Conducting ID checks of visitors if required
Accompanying visitors on site as required under LAE Tottenham's standard procedures
Administrative and Student Support_
Process requests from staff to obtain train tickets via the TFL School Party Travel Scheme
To administer the school Oyster cards, ensuring compliance with policies. Track the location of the cards at all times, chasing staff and students to return them promptly and reporting any lost cards to TFL
Provide letters to students and parents confirming student enrolment at LAET
Assist students with obtaining a 16+ Zip Oyster card as required, ensuring they are provided with all the necessary evidence of their enrolment at LAET
To assist with staffing the tills in the canteen at break and lunchtimes on a rota basis
General Administrative Support as required and directed by the PA to the Headteacher
To demonstrate a flexible and willing approach to adhoc tasks

We are committed to diversity and inclusion and proactively seek to recruit a diverse staff body.

The London Academy of Excellence Tottenham is committed to the safeguarding and welfare of children and applicants must be willing to undergo child protection screening appropriate to this post, including checks with past employers and the Disclosure and Barring Service.

Please note that this role 'exempt' from the Rehabilitation of Offenders Act 1974 and therefore, you are required to declare any convictions, cautions, reprimands and final warnings that are not 'protected' (i.e. filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in Further information is available on the school's website.

Job Types:
Full-time, Permanent

Salary:
£24,644.00 per year

Benefits: