Client Accounts Assistant - Richmond, United Kingdom - Savills
Description
This is a Temporary Position_Role & Team Overview
Working in our vibrant lettings head office at Richmond you'll be sat amongst others, our tenancy progression, client services, property management and renewals team.
Key Responsibilities
- Answering and solve queries from landlords, tenants, the other head office departments and our branches
- Processing terminations
- Processing payments of deposit returns to outgoing tenants, as well as ensuring all accounts are accurate for new tenants on the system
- Ensuring correct fees are collected from landlords
- Managing daily payments to landlords including rent and credits
- Importing renewal deals
- Spotting inconsistencies and recognising 'red flags' and take the appropriate actions
- Being a team player and assisting your team with additional administrative tasks as and when required
Skills, Knowledge and Experience
- Accurate IT skills and methodical approach
- Excellent written and verbal communication
- Preferably previous experience in lettings accounts but not essential may suit someone with a banking background, evidence of good numerously skills are important
- Good knowledge of Microsoft Office, including Outlook, Word and Excel to perform required tasks
- Ability to process and organise workload quickly but accurately
- Customer Service experience
- Strong attention to detail
Assessment applicants can expect during selection
- Screening call
- 2 stage interview
- Personality Profile
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