Team Administrator - Woking, United Kingdom - Surrey County Council

Surrey County Council

Verified Company

Woking, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This part-time position has a starting salary of £12,489 per annum based on an 18 hour working week, pro-rata to £24,977 full-time equivalent.

We operate an
agile work style meaning you can undertake the role though a combination of working from our Woking offices with the flexibility to
work remotely at home, or wherever you feel most productive.

A laptop and mobile phone will be provided. This can be discussed further at interview.

We are excited to be hiring a new
Team Administrator to join our fantastic Adoption team in Woking. This position is offered as a 12-month fixed-term contract or secondment opportunity.

This is a varied and rewarding role where you will contribute to making a real difference for the children and adults whose lives are touched by adoption.

Rewards and Benefits

26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
Option to buy up to 10 days of additional annual leave
An extensive Employee Assistance Programme (EAP) to support health and wellbeing
Up to 5 days of carer's leave per year
Paternity, adoption and dependants leave
A generous local government salary related pension
Lifestyle discounts including gym, travel, shopping and many more
2 paid volunteering days plus 1 team volunteering day per year
Learning and development hub where you can access a wealth of resources

About the Team
Adoption South East (ASE) is a regional adoption agency which launched on April 1st 2020.

We provide adoption services on behalf of four Local Authorities:
Surrey, West Sussex, East Sussex and Brighton and Hove, under a partnership agreement.

We already have nearly 100 staff working in ASE, including Social Workers, Managers, Support Workers and dedicated Business Support staff.

We are now searching for a Team Administrator to join our friendly and supportive Woking team.

About the Role

Within your role as Team Administrator you will be responsible for letter exchanges between families of origin and adoptive families, dealing with enquiries, handling adoption records and updating our case management system.

As a member of the wider Business Support team, which consists of six Administrators, you will offer additional help when others have a peak of work and will also benefit from the same level of support.

Shortlisting Criteria

Please tell us about, and provide examples of, your experience of dealing with sensitive customer data?
Having read the job advert please tell us what you think good customer service looks like from a Team Administrator in the Adoption Team?
Please tell us about your experience of using Sharepoint, Microsoft Office or case management systems?

To be considered for shortlisting for this position your CV and answers to the questions above will clearly evidence:

A solid background in administration and working with highly confidential information
Good attention to detail
Excellent customer service and communication skills and confident liaising with a wide range of professionals and service users
You are confident, organised and able to implement a proactive approach to your work with the ability to work to tight deadlines
Excellent IT skills and be proficient in using Microsoft Office

Contact us
The job advert closes at 23:59 on 28th April 2024 with interviews planned for week commencing 6th May 2024.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Our Values
Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.

**Our Commitment