Client Services Executive - Derby, United Kingdom - Carlton Mays
Description
Client Services Executive | Derby | £20,000K - £28,000K DOE
We are seeking a Client Services Executive for our Financial Services client based in Derby.
Our client is seeking a motivated, confident team player to join their friendly team on a full time, permanent basis.
You will be assisting the Financial Advisers and wider team to provide an outstanding service to all clients in this heavily regulated environment.
Duties include:
- Making and receiving calls, being the first point of contact
- Accurately updating the client database
- Taking ownership of queries and recognising when they need to be escalated
- Providing exceptional customer service to the client
- Liaising with third party's to obtain Letters of Authority, other information and documentation
- Preparing packs for the Advisers for client meetings
The person:
You will be a highly motivated individual who is not afraid to roll up their sleeves and contribute to the overall success of the team.
Previous experience within a Financial Services environment is preferable but applicants with transferable skills from a similar, regulated background will be considered.
Job Types:
Full-time, Permanent
Salary:
£20,000.00-£28,000.00 per year
Benefits:
- Company events
- Company pension
- Employee mentoring programme
- Financial planning services
- Free parking
- Gym membership
- Onsite parking
Schedule:
- Day shift
- Holidays
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
Work Location:
In person
Reference ID:
TFLin
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