Dispatcher - Dyce, United Kingdom - SGS

SGS
SGS
Verified Company
Dyce, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Construction / Facilities
Description
Our Client are currently looking for a Dispatcher (medical cover) for a period of 2-6 months in Dyce (AB21 0BF),


Job Summary

The Dispatcher is responsible for organizing and dispatching appropriate personnel, equipment and materials to service locations to meet customer and company requirements in a safe and professional manner.

The Dispatcher complies with governmental regulations and industry standards and observe

health, safety and environmental policies to reduce environmental impacts.

Additional Responsibilities

  • As Dispatcher Level 1, receive and document job requests from customer and company personnel to obtain the information necessary to organize a service job.
  • Maintain professional telecommunications between all company personnel so that timely responses can be made to all requests.
  • Organize and dispatch personnel, equipment and materials.
Select company resources to meet customer requests according to company quality and operational guidelines.

  • Maintain, record and prepare reports that meet all company, customer, and government regulations such as job packets, DOT, lobos, fuel tax, material inventory and time sheets.
  • Minimize service incidents that arise from inexperience.
  • Help personnel complete company SCDP modules and provide positive support for career development programs.
  • Complete the technical modules required to maintain operating efficiency and qualify for promotion.
  • Participate in job risk analysis and continuous improvement programs in the district.
  • As Dispatcher Level 2, obtain pertinent information from customers to provide a complete job packet
for field and support staff.

  • Work closely with Product and Service Delivery Managers on job planning; organize equipment and
personnel to meet the job requirements.

  • Communicate with bulk plant operator on upcoming jobs and chemical needs.
  • Prepare well master and quotation creation and job assignments, and ensure details are logged accurately and neatly.
  • Track equipment and personnel; know where they are at all times.
  • Build and maintain an excellent customer service reputation with customers and field staff.
  • Create purchase orders for third party costs.
  • Train and mentor dispatchers in Logistics operations.
  • Track customer complaints and inform Logistics Manager.
  • Track convoys, single or group, and maintain tracking sheet for them.
  • Participate in job risk analysis and continuous improvement programs in the district.
More jobs from SGS
See all jobs of SGS