Senior Iba Cashier - Chelmsford, United Kingdom - The Recruiter Specialists Group Ltd

Tom O´Connor

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Tom O´Connor

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Description

Senior IBA Cashier/Technician

  • We have an exciting opportunity for an IBA Cashier/Technician to join this growing Finance Department.
  • As an IBA Cashier/Technician you will investigate and allocate payments
  • You will resolve queries of unallocated cash.
  • Communicate with Business Teams, Inter Global Offices to provide advice on actions required to resolve accurately
  • Analyse and resolve all unallocated cash queries set within agreed 'service level agreements.
  • Provide MI to key stakeholders on status of unallocated cash.
  • Familiarity with all processes between teams to deliver an excellent customer excellence.
  • Liaise with key business area contacts to ensure communication channels are open & effective.
  • Liaise with counterpart in offshore team to ensure allocations are achieved within SLA.
  • Highlight any issues with relevant departments.
  • Attend stakeholder meetings as required and present unallocated cash updates.
  • Processing Bank Refunds weekly ensuring attention to detail and compliance.
Hybrid working

Excellent Salary and Benefits Package continued career development and support.

If you feel you have the relevant experience, then please submit your CV for consideration.

The Recruiter Insurance Specialists are acting as a Recruitment Agency

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