Receptionist / Ward Clerk - Wolverhampton, United Kingdom - The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust
The Royal Wolverhampton NHS Trust
Verified Company
Wolverhampton, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

To use a range of IT systems to support the Trust requirements within the Health Record field Respond in a professional and Courteous manner when dealing with confidential or sensitive issues.

To undertake full receptionist duties, ensuring the service is efficient and Welcoming, maintaining confidentiality at all times.

To be responsible for the security of case notes within the Departments to accurately in-put, up-date and amend all patient related information on to the Patient Administration System (PAS) ensuring that relevant amendments are transferred to patients notes as necessary.

To Register, Admit, Transfer, and Discharge patients on (PAS) Patient Administration System.

To make appointments on PAS To work within identified guidelines with regards to safeguarding. To ensure safeguarding processes are followed in terms of documentation and reporting. To input data from a variety of sources using a range of identified data systems accurately and timely.

To amalgamate case notes where more than one record exists and to ensure that all Case notes are filed in the recognised format.

To be responsible for the timely processing of all incoming and outgoing mail. To undertake filing of notes, results and correspondence following Trust and Departmental policies.

To scan skinny files onto IT systems used To track case notes in and out of your areas of work as per trust policy To convey appropriate information accurately and timely to a range of Professionals and Disciplines as authorised.

To ensure notifications processed as per departmental policy in a timely and accurate manner.

To attend mandatory sessions and undergo training as deemed appropriate by your line Manager.

To participate in the Trusts staff appraisal policy To be familiar with and comply with all Directorate and Trust policies and procedures.

To undertake any tasks relevant to the work of a Ward Clerk/Receptionist this may develop as a special requirement of the Directorate/Department.

To assist with the training and induction of newly recruited staff within the department.
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