In Work Support Advisor - Lancaster, United Kingdom - PeoplePlus

PeoplePlus

Verified Company

Lancaster, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an exciting opportunity for an
In Work Support Advisor to join our
Restart Employability programme; a DWP programme designed to support long-term unemployed people into work.

As an In Work Support Advisor you will provide predominantly telephone based employer quality checks including offering advice and guidance to a caseload of employed Members and supporting their retention in employment.

Within the role you will work towards targets and guidelines, manage appointments ensuring effective use of time, provide individual coaching and utilise member funding to maximise employment.

What are we looking for?

Previous experience in a similar fast paced, results and customer focused environment
Strong interpersonal, communication and negotiating skills
Ability to engage and motivate clients from a range of backgrounds, recognising individual needs and complex barriers
An Information, Advice and Guidance Level 3 or 4 qualification and experience of working with the unemployed is desirable

For further information about this role, please review the "Available documents" at the top of this page.