Income Recovery Officer - London, United Kingdom - Colbern Limited

Colbern Limited
Colbern Limited
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description

NCD
Income Recovery Officer
Redbridge
Contract
£15.50 per hour

Our client is looking for an experienced Income Recovery Officer.

The collection of a range of sundry debts owed to the Consumer Protection and licensing team at Redbridge Council

  • Submission of unpaid Civil Penalty Notices (small claims) on Government debtor system.
  • Production of new invoices, adjustments and amendments collection issues and good client liaison skills
  • Chasing up unpaid debts and take steps to mitigate write offs
  • Attend monthly financial meetings with performance updates
  • Chase up unpaid property licence fees
  • Refer larger unpaid debts to Debt Recovery Agency to reduce amount of write offs
  • To assist in any ad hoc tasks that will bring in income to the service.
  • Accuracy and attention to detail are paramount
  • Administer invoices and letters confidently on the financial software Ash Debtors system
  • Use Verso Rocktime (Property Licensing software) and CIVICA APP database.
  • Negotiate effective payment plans (via mediation) in conjunction with Enforcement officers/Principals/Management
  • Take telephone payments and submit via Civica Pay and update case file/records.
  • Follow set recovery process and liaising with client service areas, debt collectors, legal, solicitors and next of kin.
  • Contribute to the aims and objectives of the team, helping to develop policies and procedures to improve the service.
  • An ability to multitask, determine and react quickly to changing priorities is essential.
  • Charging unpaid debts and rechargeable works to land registry and reconciling such debt once property is sold.
  • Keep and maintain a register of all debts showing their current status in TEAMS
  • Occasional Freedom of Information response (FOI)
The first part of our recruitment process is to send your CV. Colbern Limited along with our clients are an equal opportunities employer.
Visit our website colbernlimited co uk for more opportunities.
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