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    • Co-Ordinator - Wareham - Compass UK & Ireland Careers

    Compass UK & Ireland Careers
    Compass UK & Ireland Careers Wareham

    3 weeks ago

    Default job background
    Description

    We are seeking a skilled Co-Ordinator to support the efficient operation of our Defence team on a part-time basis, working 20 hours per week.

    About the Role

    This is an exciting opportunity for a dedicated individual to maintain high standards of quality work and contribute to a company that values its employees, celebrates individuality, and recognizes outstanding performance.

    Key Responsibilities

    • Serve as the first point of contact for incoming telephone calls and service requests received by telephone and email.
    • Elevate complaints as necessary and foster continuous improvement.
    • Interpret and log requests, inputting details into our in-house system, providing tracking and regular updates on request status with Service Level Agreement.
    • Route calls to relevant departments.
    • Monitor phone lines, handle incoming calls with varying queries, and resolve issues accurately first time.
    • Respond to stakeholder inquiries with professionalism and enthusiasm, representing our organization effectively.
    • Maintain exceptional client delivery standards.

    The successful candidate will have a strong ability to multitask, communicate effectively, and work well under pressure. A competitive salary of $45,000 - $55,000 per year is being offered for this part-time position.

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