Credit Controller - Blackpool, United Kingdom - CLEVR Money

CLEVR Money
CLEVR Money
Verified Company
Blackpool, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

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We are looking for an experienced credit controller / debt collector to join our Blackpool based lending and collections team.

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The role is predominantly to recover debts owed to CLEVR Money and minimise delinquency. The debts are unsecured personal loans, predominantly of low value._


Key Tasks

  • To regularly review accounts and carry out necessary actions promptly, in accordance with credit control policy and procedures.
  • To maintain up to date records of all arrears cases, including actions previously undertaken and next steps.
  • To build a rapport with non-paying clients, to convert them into paying clients, whilst ensuring that the management of their debts is being conducted in a fair manner.
  • To represent the company during legal action against debtors.
  • Act as central contact for all debt management correspondence, ensuring that votes are sent to all creditor meetings on time and submit proof of debt claims as required.
  • To identify emerging and existing trends on the arrears list and report to management.
  • To identify and report statute barred debt internally.
  • To review and update customer accounts with the correct CRA data.
  • To keep up to date on all legislation and regulatory requirements associated with the processing, payment and repayment of loans and collection of debt.
  • Work within the company's risk parameters and established policies and procedures.
  • Ensure repayment methods are in place prior to payment of funds and the customer fully understands the terms.
  • Identify and record potential indicators of vulnerability.
  • Maintain records of actions undertaken in the assessment of the loan in a consistent and compliant manner.
  • To carry out any other duty as appropriate and commensurate to the level of the post.

Salary and term
Full Time (37 hours).


Hours of work
37 hours a week: Monday to Thursday 9.00am to 5.00pm with 30 minutes lunch break. Friday 9.00am to 4.30pm with 30 minutes lunch break.

You will be expected to work outside of the standard working hours if business needs require.


Location of work
Your working location is our Birley Street office, Blackpool, FY1 1EG.

Some offsite work may be required, home visits to customers, attending court etc.


Requirements:


  • Flexible approach to working arrangements (E)
  • Strong communication skills (E)
  • High level of attention to detail (E)
  • Ability to maintain a positive attitude (D)
  • Must be self-motivated, customer focused and committed to self-improvement (E)
  • Being fully accountable for the delivery of your own work, to contribute to wider team objectives and to support service improvements (E)
  • Strong computer literacy (E)
  • Able to work independently and as part of a wider team (E)
  • Persistent and determined (E)

Salary:
£23,000.00-£25,000.00 per year


Benefits:


  • Company pension
  • Free flu jabs

Schedule:

  • Monday to Friday

Application question(s):

  • Do you have access to your own vehicle?

Experience:

- debt collection: 2 years (required)
- credit control: 1 year (required)


Work authorisation:

  • United Kingdom (required)

Location:


  • Blackpool (preferred)

Ability to Commute:

  • Blackpool (required)

Ability to Relocate:

  • Blackpool: Relocate before starting work (required)

Work Location:
In person
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