Credit Controller - Windsor, United Kingdom - Step Ahead Recruitment Ltd

Step Ahead Recruitment Ltd

Verified Company

Windsor, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Credit Controller - Up to £30k DOE plus company bonus of approx 10-20% (varies) - Windsor - Hours 9am - 5.30pm
This is a small but growing team based in Windsor, with a fast-paced, collaborative culture.

There will be plenty of opportunities for you to build on your career as growth and expansion is planned for the near future.

Some great reasons to join the company:

Basic salary
Up to £30k DOE plus bonus
Full Gym membership
Wellbeing & Financial support service
Bonus scheme
Pension scheme
Regular company events recently a boat trip
Lovely family feel culture who nurture and develop their employees
Reward and recognition of strong performance
An in house training platform for individual development

Job role of the Credit Controller:

Speak to existing customers that are behind on their repayments and be tasked with collecting their arrears.
Be prepared for potentially confrontational conversations
Update the account accurately when allocating payments or making changes
Take charge of the admin aspect of the role to ensure that all correspondence with all customers is tracked and monitored.
Review financial accounts and bank statements to assess levels of affordability for our customers. Based on these findings, you will be able to offer payment plans based on their affordability.
Ensure KPI's are achieved to maximise profits.
Monitor all requests that customers make via the portal

What we are looking for

Experience as a credit controller/collections dept (loans a big advantage)
Excellent communication skills, both written and verbal
Ability to negotiate
Excellent organisational skills
Be extremely driven to achieve daily, weekly, and monthly KPI's.
You must be someone who can quickly integrate with the team and take on all the above points within the 3month probation period.