Order Management Specialist - Manchester, United Kingdom - Huntress

Huntress
Huntress
Verified Company
Manchester, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

An Agricultural Company based in Manchester is seeking a Order Management Specialist to join their team on a contract basis for 12 months initially. (Hybrid working 2 days in office, 3 days remote)

About This Job:


  • Managing the End to End order processing, related documentation, data management (as defined)
  • To ensure customer service and on time supply performance is delivered following processes and system settings
  • To achieve high service level and internal and external customer satisfaction

Accountabilities:


  • Effectively follow the key business processes to ensure supply performance is delivered
  • Ensure daily and on time Order Processing, Invoice creation including initiation of Master Data updates, Customer Profiles and price agreements in SAP
  • Provide guidance on setup of new flows and ensure accurate set up of all related master data, accounts and Pricing
  • Ensure Hub Operation activities are carried out in accordance with financial compliance rules.
  • Ensure our licence to operate is maintained by full adherence to policies and processes
  • Proactively communicate with market, supply contacts and crossfunctional stakeholders to identify and correct issues in a timely fashion
  • Develop skills and knowledge to support added value activities such as forecast acquisition projects, improvement work, logistics expertise etc.
  • Effectively share information to the overall benefit of Logistics and Order Management.
  • Help to define and improve processes and ways of work in accordance with both business and compliance requirements.

Essential Knowledge & Experience:


  • Detailed understanding of Supply Chain Processes & Order Management processes across EAME
  • Sarbanes Oxley (SOX) & trade compliance within a multinational company
  • Crossfunctional knowledge with emphasis on familiarity with Sales and Marketing (e.g. new product introductions, lifecycle management)
  • SAP SD/MM module (O2C/D&C processes) – excellent user knowledge
  • Foreign trade knowledge and Export business expertise
  • Sales/commercial experience and knowledge
  • Proven experience in a similar position, order management or commercial
  • Proven experience in a chemical or pharmaceutical Industry
  • Focus on cost control and process optimization
  • Ability to work under pressure
  • Customer service experience

Preferred Knowledge & Experience:


  • Process design & documentation
  • Microsoft office tools literacy
  • Open minded communicator and negotiator
  • Comfortable in a multicultural environment
  • Initiative and proactive approach
  • Efficient organization of daily work
  • Team player
  • Commodities Trading Experience
  • Basic understanding of Finance processes, and experience in managing Letter of Credit and Cash Against Document payment types
  • Exposure to executing orders and interacting with multiple parties crossregionally

Education/Qualifications:


  • Degree or equivalent working experience in Business or Supply Chain
  • Full command of English language, other languages a plus


Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.


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