Communications Officer - London, United Kingdom - The MDU

Description

Job Advert


Communications Officer

Location:
London (Hybrid Working)


Contract Type:
Permanent

Hours: 35 hours per week


Salary:
£32,300 - £35,889


About the MDU
The Medical Defence Union (MDU) is the UK's leading medical defence organisation.

We offer our members who are doctors, dentists and other medical professionals' expert guidance, personal support and robust defence in addressing medico-legal issues, complaints and claims.

We have an unparalleled track-record of helping members overcome the challenges which threaten their livelihood.


Purpose of the role:

• To support the Strategic Communications team
• Internal Communications, Government & Public Affairs, and Media Relations by delivering quality, engaging and accurate communications to internal and external audiences, to support the delivery of the MDU Corporate Strategy.
• To work with the Communications Manager on the daily management and updating of the MDU Intranet platform (Synapse).
• To liaise with Heads of Department and other key internal stakeholders across the company to source and produce engaging content for our communications channels.
• To support the delivery of key internal events: Chief Executive's Forum; MDU Town Hall; Lunch & Learn sessions, as well as external stakeholder events.
• To monitor and research external developments: advising and inputting to our public affairs and media work.
• To support the Media team, where required, with campaign delivery.

Key Responsibilities

• Work with the Communications Manager to make daily updates to the MDU's intranet, and ensure important information is shared with colleagues in a clear and engaging way.
• Come up with creative ways to communicate the company's strategy, goals, and values to our internal audience and, where appropriate, to translate these messages for external shareholders.
• Build relationships with stakeholders across the organisation, and work with them to develop engaging content and stories around key topics and campaigns.
• Support the Head of Department and the Communications Manager to deliver internal and external events including liaising with speakers and attendees and producing event comms.
• At the direction of the Head of Department, monitor external developments to support our public affairs agenda.
• Liaise with external stakeholders such as MPs, trade unions, medical royal colleges as directed by the Head of Department.
• Collate evidence with colleagues across the business to support a twiceyearly audit of our performance with external stakeholders.
• Provide support, as directed, to the media team during sizable media campaigns.

Qualifications and skills

• Strong interpersonal skills including influencing, negotiating, and relationshipbuilding with the ability to deal confidently with senior figures in a polite, engaging way.
• Excellent writing, editing and proofreading skills with experience in writing for a variety of different audiences.
• Ability to gain credibility quickly in dealing with and advising senior managers and the Executive.
• Strong speaking/presentation skills
• Exceptional attention to detail, organisation, and problemsolving skills.
• Comfortable dealing with change, ambiguity, and conflicting priorities.
• Understands good communications and employee engagement best practice.
• Previous experience in a communications role is desirable, but not essential.
• Previous experience working with and editing an intranet platform is desirable, but not essential.

Key outputs and measures

• The intranet is kept uptodate and is populated with engaging content.
• External developments are closely monitored, and colleagues are appropriately notified.

Our benefits include:

• Annual leave 25 days plus bank holidays
• Private medical insurance
• Season ticket loan scheme
• Company sick pay (after 3 months service) = 13 weeks
• Group Income protection insurance applies after 2 years continuous service
• Ride to work scheme
• Employee assistance programme
• Discounted gym membership through Hussle
• Holiday purchase scheme

You may also have experience in the following: Communications Officer, Internal Communications, CRM, Marketing Assistant, Marketing Executive, Marketing Officer, Communications Executive, Communications Assistant, Degree, Graduate etc.

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