Customer Service Representative - Broxburn, United Kingdom - Barnes Blinds Co

Description

• Provide customers with a professional service.
• Managing online selling platforms and ensuring goods are dispatched within a set time frame.
• Updating stock levels through our internal stock management system.
• General administrative duties and appointment bookings.
• Liaising with product suppliers and courier companies.
• Updating social media platforms with new content daily.
• Assisting with warehouse operations when required.

• Excellent oral and written communication skills, the ability to get up to speed with products and systems quickly and an extensive knowledge of internet technology.
• Use of multiple online selling platforms including eBay, Amazon and Esty.
• Competent with the use of systems including MS Outlook, Word and Excel.
• Good understanding of social media platforms and content design.
• Ability to build and maintain good working relationships.
• Experience using accounting software Xero is preferred but not essential.

• 20.5 hours per week over three days.
• Holiday cover will be expected, flexibility of hours is essential.

• Onsite parking

• Monday to Friday

• Broxburn: reliably commute or plan to relocate before starting work (required)