Team Administrator - Reigate, United Kingdom - Surrey County Council

Surrey County Council

Verified Company

Reigate, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction

This role has a starting salary of £23,675 per annum, based on a 36 hour working week.
Do you have a passion for administration, delivering excellent customer service, actively seeking to support change and thrive working in a fast paced pressurised environment?

Then we want to hear from you.

We are looking for 3 full time
Team Administrators to join our expanding team within the Children, Families and Lifelong Learning Business Support Team, located at our Woodhatch Place office (Reigate), providing support to front line social workers based in the South East of Surrey.

Wellbeing and ensuring a work-life balance is very important to us and a key component of this is our
hybrid way of working.

You won't be required to be in the office 5 days a week, however there is a requirement to work in the office on a rota basis at least two days a week.

Core working hours are 08:50-17:00 to ensure full cover is provided to operational teams and front-line call lines.

If successful, you will have an in-depth training programme which will be fully office based for your first 6 weeks in the role.

Benefits

26 days annual leave, rising to 28 days after 2 years' service
A generous local government salary related pension,
Option to join car lease scheme.
Hybrid working
Wellbeing and Inclusive designed workplace with agile spaces and expansive grounds.
For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

About Us
Children, Families and Lifelong Learning provide a range of highly specialist services to vulnerable children and young people. Services are delivered directly to children and their families within extensive statutory frameworks.

The Social Care teams working in these areas require specialist knowledge in order to deliver effective services to these high risk and high need groups.

As a member of our South East Social Care Business Support Team, you will play an integral role in supporting the Social Care teams by providing a proactive, resilient and flexible service.

You will seamlessly deliver all administrative tasks required daily with an exceptional level of detail, focus and efficiency, being able to adapt easily to the changing needs of the service, working successfully both as part of a team and individually.

As a motivated, enthusiastic and ambitious individual with a strong administration background, you will be joining a team that places a premium on service delivery and ongoing development.

Key tasks that you will complete within this role will include:

Arranging, attending and minuting multi agency meetings with professionals and families
producing high quality minutes to an agreed standard, delivered to statutory deadlines
Answering calls from members of the public and professionals, managing challenging callers in an empathetic and assertive manner and directing them efficiently to the social care teams
Accurately recording and uploading information received onto a central database
Updating and maintain databases and spreadsheets with performance and task data
Prepare and submit documentation on behalf of the social care teams, gaining additional information when needed within tight deadlines
Administrative tasks such as post, photocopying, formatting documents, shredding, basic IT support completed to the required standard

Comprehensive Minute taking

Including ability to note take extensive multi agency meetings
Exceptional organisation and prioritisation
Outstanding customer service and communication skills both verbal and written
Proactiveness and adaptability

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values
we follow.
Additional Information
This job advert closes at 23:59 on 6th August 2023 with interviews to follow.

A Basic DBS 'Disclosure and Barring Service' check will be required for this role.

Contact Details

Benefits
From flexible working to job sharing we are committed to providing a healthy work life balance.

For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

**Our Commitment