School Education Assistant - Newcastle upon Tyne, United Kingdom - Newcastle University

Newcastle University
Newcastle University
Verified Company
Newcastle upon Tyne, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Salary:
£23,700 with progression to £25,138 per annum

Newcastle University is a great place to work, with excellent benefits.

We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.


Closing Date: 06 December 2023

The Role


The Faculty of Science, Agriculture and Engineering is seeking to appoint an enthusiastic Education Assistant to work in the Professional Services team within School School of Computing.


You will provide administrative support to ensure the smooth and effective running of the school undergraduate and postgraduate taught programmes.

Your duties will span the full student lifecycle from recruitment, registration, assessment, and progression to graduation. You will also be responsible for the co-ordination of key academic committees and processes.


We are looking for an individual with strong interpersonal skills, which will help you relate to our students, academic colleagues, and senior stakeholders.

You should also be adept in organising, prioritising and managing your time effectively to ensure the smooth delivery of education administration.

You should have a keen eye for detail and look to identify and implement improvements wherever possible.

Working with a variety of stakeholders, you will demonstrate initiative, efficiency, attention to detail and a willingness to be flexible to support the wider team.

We are committed to building and maintaining a fair and inclusive working environment. The post is a full-time, open-ended (permanent) contract (37 per week) start immediately.

Key Accountabilities

  • Guide and support students and academic colleagues with standard queries and general requests in an efficient and timely manner, referring onwards where appropriate
  • Work alongside the Education Team to check and update student data using University systems
  • Provide and update documentation and data collection for Education processes which could include updating modules, regulations, and timetabling activities
  • Provide support for School events such as student induction, student social events and University and School visit days
  • To act as secretary to designated meetings and committees including agenda preparation and circulation, producing bullet point actions and monitoring progress of actions
The Person (Essential)

Knowledge, Skills and Experience

  • Ability to manage time effectively
  • Effective planning and organisational skills with ability to solve problems
  • Good IT skills with experience of Microsoft suite of programmes
  • Flexible attitude to work demands and customers with a commitment to excellent customer service
  • Ability to work under own initiative and as part of a team
  • An excellent communicator both verbally and in writing with the ability to tailor messages to the appropriate audiences
  • Takes responsibility for meeting own targets
Attributes and Behaviour

  • A positive, proactive and professional customer focussed attitude
  • Works in a planned and structured way
  • Uses own and others time effectively
  • Ensures that all activities are completed on time
  • Keeps fellow team members up to date with progress
  • Willing to help others and share workloads
  • Maintains flexibility in work plans to allow for changing circumstances

Qualifications:


  • Maths and English at GCSE Level 4 or equivalent
  • Relevant work experience in an administrative or customer service setting
Newcastle University is a global University where everyone is treated with dignity and respect.

As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.


At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality.

We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.

We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme.

In addition, we are a member of the Euraxess initiative supporting researchers in Europe.


Requisition ID: 26401
More jobs from Newcastle University
See all jobs of Newcastle University