Customer Service Agent - Maidenhead, United Kingdom - Reed Business Support

Reed Business Support
Reed Business Support
Verified Company
Maidenhead, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

A fantastic opportunity has arisen for a Customer Support Executive looking to work in a fast-paced role within a well-established company
My client is looking for someone who has telephone customer service experience.


Full time, Permanent

Monday - Friday

9:00 - 17:30

£22,000 - £23,000 DOE + potential £1600 bonus:

  • FULLY REMOTE_

Fantastic company benefits

  • Mon 27th March
  • Tuesday 4th April


  • Mon 17th April

  • Weds 19th April


  • Mon 22nd May

  • Fri 26th May
  • Tues 6th June & Thursday 8th June


  • Mon 19th June

  • Tues 20th June
**My client is looking for the following: - **- Excellent customer service skills

  • Good written and verbal communication skills
  • Previous customer service experience
  • Work well under pressure
  • Objection handling
  • Experience handling a high volume of calls


You will need to be numerical too, as you may sometimes be required to solve calculations and provide customers with accurate calculations.


You will be answering incoming calls and some duties will include:

  • Transferring calls to the relevant department
  • Complaints handling
  • Answering any customer queries
  • Providing calculations such as remaining balance


As this is a remote position, you should ensure you have a suitable working environment at home, the company will provide a working from home kit including laptop/headset etc.

You just need a decent internet speed.
-
In return you will receive_**:

  • Fully remote position
  • no commuting to the office
  • Company bonus scheme 7.5%
  • Starting Annual leave of 25 Days, increasing over service
  • Competitive pensions scheme
  • Private medical insurance (salary sacrifice scheme)
  • Life Assurance from the first day
  • Excellent Employee Assistance Programme
  • And more_
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