Head of Operations - London, United Kingdom - United Trust Bank

United Trust Bank

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role Purpose:

The Head of Operations is responsible for contributing to excellent business outcomes, together with ensuring operational resilience and effectiveness is embedded within the current and future processes and culture of the business.

They also make sure that associated operational risks are adequately managed.

In addition they are responsible for ensuring that the operational day to-day running of the business is efficient and effective and that the management of risk and resilience is aligned to the Bank's appetite in regards to both.

The Head of Operations will also lead the Payments team so that payments are made in a timely manner and in compliance with the Bank's authorised signatory list.

Responsibilities:

Direct management of the Head of Payments and a Business Process Analyst
Lead the identification and maintenance of target operating models for each aspect of the business
Act as a positive role model to team members, exhibiting levels of enthusiasm, commitment and professionalism expected
Provide support to senior management as required, complete operational reporting, attend meetings with stakeholders and third parties where required
Identify barriers to delivery and either engineer ways around them or refer to the COO with an appropriate recommendation
Encourage and lead a culture of continuous improvement through lessons learnt, system and performance activities
Maintain a robust governance infrastructure, effectively mitigating key business risks
Review of business continuity process and resource documentation

Skills and Experience sought:

Demonstrable experience of Operational Management
Experience of designing and implementing Target Operating Models
Track record of working in a middlemanagement/senior operations role
Financial services industry experience
Educated to degree level or with a relevant professional qualification is desirable

Remuneration and Benefits:

Competitive Salary and Bonus package.
26 Days Holiday
Contributory Pension
Life Insurance
Private Medical Insurance
Season Ticket Loans
Excellent career development opportunities and where appropriate sponsorship of a relevant qualification