Reception Supervisor - Darlington, United Kingdom - Middleton Hall Retirement Village

Middleton Hall Retirement Village

Verified Company

Darlington, United Kingdom

1 day ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Middleton Hall Retirement Village are excited to be recruiting a Reception Supervisor.

We're a friendly community set within a beautiful 45-acre estate in Middleton St George near

The Opportunity:

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Permanent contract:

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40 hours per week:

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Flexibility to work across a 7-day rota:

**Working as part of a wider team

The Role:

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Supervise as well as work as part of the wider Reception team - acting as direct report for 4 team members:

Welcome all visitors to Middleton Hall
ensuring exceptional customer service:

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Support all care, non-care and independent services across the whole of MHRV - managing all bookings and enquiries:

Provide on-site tours
showcasing MHRV services and facilities to prospective new residents:

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Responsible for service budget, team rota, annual leave, induction, appraisals and meetings:

Manage and maintain a variety of databases and systems regarding both resident and reception team data:

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General administration and hands on day-day office based tasks:

**Conducts regular audits
ensuring compliance with all policy and procedures

The Person Required:

IT proficient, significant experience of Office36
Excellent communication skills, adapting to suit the audience
Engaging and positive able to lead and support a team with confidence
Thorough and methodical attention to detail

About our Reception service:

A close-knit team providing outstanding customer
Service to all our residents, visitors and Co-owners

Providing a warm and friendly welcome to Middleton
Hall will come naturally to you - It's the small things that make the biggest difference.
- ______

We are committed to safeguarding and promoting the welfare of our residents. We expect all co
- owners and volunteers to share this commitment and an enhanced disclosure & barring service check (DBS) will be sought.

Job Types:
Full-time, Permanent

Benefits: