1st Line Support - London, United Kingdom - Your World Careers

Your World Careers

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are seeking a
1st Line Support Technician

Take the next step and contact us today, this is your chance to work with the recruitment agency of choice.

We are based in the City of London, close to Liverpool Street Station

The Role

Main Duties and Responsibilities

Monitor, respond and resolve support tickets via our helpdesk
Remotely support users via Teams, Telephone, Remote support tools and face to face
Creating/Deactivating user accounts
Deploying kit according to company guidelines
Intune MDM and Autopilot
Outlook 365 Admin
Active Directory
Apple Business Manager

Windows 10/1

Microsoft Office Suite
Citrix Environments
Endpoint Management

Full training is provided to enable you to grow into the role and develop your existing skills, with CPD Support.

The role is based on a Hybrid environment, with a minimum of 3 days based in the office on a rota system

Benefits of working at Your World:
Our benefits scheme is designed with you in mind, join a company where work and life truly balance