Hotel Receptionist - Woodhall Spa, United Kingdom - Petwood Hotel

Petwood Hotel

Verified Company

Woodhall Spa, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

An exciting opportunity has arisen for a Hotel Receptionist to join the Petwood Hotel on either a part time or full-time basis.

The hotel has 53 bedrooms and is proud to have an award-winning restaurant, bar and alfresco dining in its Grade II listed gardens.

In addition, the hotel runs a vibrant weddings, conference and events operation.

We are looking for a Hotel Receptionist to join the Reception team in a fast paced and dynamic role working on a varied shift pattern.

A full-time contract would typically be:

As a Hotel Receptionist you will support the General Manager, Business Development Manager and Reception Manager in:

Checking guests in and out of the Hotel
Welcoming visitors to the Hotel
Directing guests to all areas of the hotel
On shift banking procedures
Daily cash banking procedures
Completing reservation admin making, amending and cancelling reservations
Upselling where possible to maximise room occupancy and use of hotel services/facilities
Closely liaising with all hotel departments
Knowledge of the hotel and surrounding area that can be offered to guests as and when required
The confidence and initiative to work alone on shift
Organisational skills
A clean and tidy appearance
A courteous and welcoming demeanour
Good timekeeping skills
Excellent communication skills
Experience of providing excellent customer service within a hospitality setting is desirable
Experience with Rezlynx is also highly desirable