Field Care Supervisor - Morpeth, United Kingdom - Home Instead

Home Instead

Verified Company

Morpeth, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Full time

Description

Company Description

Do you enjoy supporting clients to ensure they can remain at home and get the best out of life? Are you caring, well-organised and keen to ensure that our care professionals are also supported to do their best and provide high quality care?

If so, why not give us a call to talk to us about joining our fantastic team?

We are looking for someone who enjoys a challenge and wants to develop their career with a growing company rated Outstanding by the CQC because we genuinely care, are very responsive to our clients and colleagues and we have a great leadership team in place to provide the support and development all our staff need.

More Detail:

Our team shares a passion for delivering high quality home care and we are looking for someone who shares our vision of providing care where "nothing is a problem" and where we try our best to get everything just right for our clients.

P.S.

We have just been awarded the Work Buzz 5 Star Employer Award for the 5th year in a row - an independently administered, anonymous survey of all our staff colleagues.

We are super-proud of this

As a Field Care Supervisor, you will help to grow our business so we can support more clients.

You will do this through building and maintaining great relationships with clients and their families and by supporting our Care Professionals to support our clients and enable them to live their best lives.

Home Instead - who are we?

As a bit of background, Home Instead is the leading provider of relationship-led care and companionship services for older people.

With minimum visits of an hour duration, award-winning training and an excellent reputation, we are immensely proud of the quality of care we provide.

If you are looking to develop your skills and knowledge with a company that really cares and makes sure to support and develop staff, then why not give us a call?

You could help us to deliver our award-winning care and companionship services for older people in
Morpeth, Ponteland, Wideopen and surrounding areas.

Our office base is in Blyth, but you will be out and about in the communities above too.

Job Description:

Job Type:
Full-time (weekend and evening work is required from time to time).

As a Field Care Supervisor you will:

Build and maintain great relationships with clients
Keep in touch with clients and their families, undertaking Quality Assurance and Service Reviews, following up queries and working to ensure everything is 'just right' for clients and their families.
Meet prospective clients to develop outcome focussed care plans to help our clients get the most out of life
Be part of the out of hours On Call team additional allowance is paid for this.
Have excellent keyboard skills and be able to type up care plans etc.
Be confident in talking to a range of other professionals and get to really understand and be able to explain your client's needs.
Update client care plans, audit activity logs and MAR sheets alerting Care Manager to any issues or concerns.
Maintain accurate client and Care Professional records on Electronic System
Maintain confidentiality at all times for all Home Instead Information, including client, caregiver & office data

Qualifications:

You are likely to have Health and Social Care QCF Level 2/3 or be willing to work towards this - and at least 1-2 years' experience in the care sector delivering a wide range of personal care and companionship.

You will also have a passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.

Confident on the telephone talking to a range of people.
A clear and effective communicator
Personable and able to build relationships with people
A great team player with excellent organisational skills
A selfstarter with initiative and tenacity who is willing to go the 'extra mile' for your clients
A driver with access to a car
Willing to learn
Selfaware and a problem solver
People focussed with a desire to deliver the best possible service

IT literate and comfortable with Microsoft Office Suite

Additional Information

If you have a genuine desire to deliver the best care possible and the motivation to join an experienced team of colleagues, in a great working environment with free parking on site, we would love to hear from you.

Field Care Supervisor - Benefits of working with us:

Job fulfilment, a great place to work, in a brilliant team with great career prospects
where we make a difference every day to our client's lives
Training, development and career opportunities second to none.
Salary circa £22,500 £23,500 (depending on experience).

- _ Plus_ paid allowance for on-call duties which adds another £1.5-£2k to your annual salary