Servicenow Administrator - Warwick, United Kingdom - Axiom Software Solutions

Tom O´Connor

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Tom O´Connor

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Description

Job Description:

Preferred Requirements
ServiceNow System Administrator Certification
ServiceNow Implementation Specialist Certification
Experience working with ServiceNow domains

Primary Responsibilities include:

Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure that business needs around implementation of Service now platform re in a controlled and predictive manner.

Create technical architecture, design and user guide documentation
Provides external client-facing consulting services within a technology-focused practice (e.g. Data/Database, Security, Network, Product, and Technical Architecture).
Meets personal utilization and revenue goals through strong delivery ability and relevant skillsets.

Communicates in formal presentation settings including proposal orals, client workshops and regional internal events; develops proposal sect ions, methodology work products and formal written deliverables covering area(s) of expertise.

Design, develop, and maintain custom code for all ServiceNow modules
Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change)
Experience with Agile/SCRUM project management methodologies
Experience with AJAX, Jelly, or PERL scripting
Strong process management & project management skills
Experience in BCM module

About Company


We are committed to providing solutions that are simple to use and cost-effective, that meet the specific set of needs defined, and that are adaptable to meet future needs.


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