Client Service Administrator, Harrods - London, United Kingdom - Cartier

Cartier

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reference Code: 93205
Client Service Administrator, Harrods:

London, LND, GB
PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's heritage by pushing the boundaries of creativity.

Cartier - Client Service Administrator, Harrods

(permanent, full time)

HOW WILL YOU MAKE AN IMPACT?

You will be responsible for Cartier Client service rules & policies implementation
Client & notification management will be one of your key responsibilities. This will include recording client data accurately, follow up of repair requests, quality control of repairs, archiving closed queries
You will create, send and comment the estimate costs of repairs
You will be the main point of contact for clients, for all matters related to aftersales
You will also perform inventories of spare parts and accessories, also you will manage requests for new material

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Client serviceoriented, with experience in administrative role within the Luxury industry
Clientfocused, business acumen, strong solution driver
Proactive and positive attitude towards colleagues and clients, including driving sales
Emphasis on details, organization and the ability to handle multiple tasks simultaneously
Interpersonal skills, empathy, selfconfidence, integrity, resilience and composure, commitment, discernment

HOW DO WE KEEP YOU SMILING?
As a significant member of the
Cartier community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

2nd Stage - Interview with the Client Director

3rd Stage - Interview with the Human Resources Manager

LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
cartier #richemont #revealtheexceptional