Client Services Partner - London, United Kingdom - Venquis Internal

Description

Client Service Partner

Reports to:
Head of Client Services


Salary Package:
Base salary, commission, annual bonus, benefits


Location:
UK/ Netherlands (Remote)

• At Venquis our Client Solutions team, Client Service team, and Talent Delivery team work together to find outcomes, not just individuals _.
• It's _impossible to sell to clients and source talent well at scale. With our unique model you don't have to. Focusing on one aspect lets you move faster, so you get more from working on rewarding, largescale solutions.
  About the role

Our Client Service division is the project facilitation and expansion function here at Venquis - f rom facilitating client deliverables and defining transparent project objectives to increasing client revenue opportunity.

You will be responsible for the end-to-end delivery of our solution whilst obtaining high client satisfaction and driving business development opportunities.

Your focus is to execute, expand and develop.


About you

• Articulate and credible
• Brings a positive 'can do' attitude
• Expert knowledge and experience within staffing solutions
• Proven track record of sales awareness and management
• Commercial awareness
• Adaptable (understands the business and can collaborate within a fastpaced environment)
• Desire to succeed and help others in your team succeed
• Resilient and persevering
• Strong verbal and written communication skills

**Responsibilities

**Execute: - Meet and pitch the Venquis project delivery solution to new and existing clients

• Understand client roadmaps, define objectives, gather requirements, identify challenges and needs to create real time delivery solutions
• Account manage mid to large scale client projects
• Designing roadmaps to facilitate fluid delivery of projects working as a trusted advisor to support execution and further increase client revenue opportunities
• Dedicated, on site point of contact for all project enquiries to ensure visibility and communication for our clients
• Stakeholder management and engagement with HR and hiring managers to maintain influence throughout the project lifecycle

Expand:

• Strong commercial awareness to identify new opportunities for growth with the ability to upsell on the original project win
• Understanding of the Venquis product suite to maximise client order
• Partner with Sales to utilise your 'on the ground' knowledge to impact more revenue making opportunities

Develop:

• Super User and Product Owner of our SSAM Platform, enabling us to streamline our services and create transparent solutions for clients
• Assisting in the build of the Venquis Product suite
• Be a valuable part of the Venquis cycle, proactively bringing innovative ideas into the function develop our offering and support surrounding teams

Measurements

• Delivery of the project within the agreed timescale
• Client feedback
• Profitability of programme
• Add on sales