Customer Assistant - Southampton, United Kingdom - Connected Abodes Ltd

Tom O´Connor

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Tom O´Connor

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Description
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Assistant.

As a Customer Assistant, you will play a key role in providing exceptional service to our customers and ensuring their satisfaction.


Duties:


  • Greet customers in a friendly and professional manner
  • Assist customers with their inquiries, providing accurate information about products and services
  • Up sell products and services to maximize sales opportunities
  • Handle customer complaints or concerns with patience and empathy
  • Collaborate with team members to achieve sales targets
  • Communicate effectively with customers, colleagues, and management

Requirements:


  • Excellent phone etiquette and communication skills
  • Strong organizational skills to manage customer inquiries and orders efficiently
  • Ability to work in a fastpaced environment while maintaining attention to detail
  • Time management skills to prioritize tasks effectively


If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you.


Salary:
From £23,855.00 per hour


Benefits:


  • Company events
  • Onsite parking
  • Paid volunteer time

Schedule:

  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Southampton: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 24/04/2024

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