Associate Director, Process - Denham, United Kingdom - Bristol Myers Squibb

Tom O´Connor

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Tom O´Connor

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Description

Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.

From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity.

Take your career farther than you thought possible.


Position Summary


The Global Process Lead (GPL) for Clinical Logistics in Clinical Supply Chain Excellence will ensure consistent global leadership for one or more processes.

This includes development & maintenance of process maps & digital roadmaps which support BMS' portfolio of clinical studies.

This role will also be responsible for operational and technological innovation supporting the Global Clinical Supply Chain organization in planning and execution of projects to transform the organization into a future-facing, highly efficient and effective organization.

The GPL develops the final process design including the associated document hierarchy supporting the process including subsequent changes as well as defining and implementing process metrics to achieve Business Outcomes.

The GPL has accountability for the effectiveness and efficiency of the assigned process including ensuring appropriate process interdependencies with other systems and processes.


Key Responsibilities

Process Ownership

  • Responsible to develop and maintain global processes (including process maps, digital roadmaps, SIPOC's, SOP's, procedural documents, training materials) in the Clinical Logistics space to support BMS's global portfolio of clinical studies. This is done in close cooperation and input from Clinical Supply Chain, Clinical Supply Operations, Global Development Operations and other global functions (e.g Global Quality, etc.).
  • Responsible for the effective and efficient execution of the process, including maintenance of digital systems
  • Responsible to ensure process optimization, improvement and longterm sustainability following standard methodology
  • Ensures role definition and clarity on key accountabilities for process steps through an enterprise lens
  • Collaborates with GPO to ensures process alignment with evolving business requirements
  • As needed, ensures compliance with relevant Quality Management Systems, including providing support for internal & externallyled audits & inspections. Responsible to ensure that any observations related to responsible processes are adequately addressed & appropriately implemented.

Process Improvement

  • Scopes, plans, and implements process improvements including accountability for sustainable improvements, such as process, procedure, systems, metrics and training material changes; and use of appropriate change management and communication principles
  • Supports the development of strategic business cases and executive communications to support process improvement (including enhancement of existing digital solutions or implementation of new digital solutions)
  • Supports development, approval, and execution for improvement projects, changes, validations and process risk evaluations
  • Responsible to provide training, guidance and support as needed

Leadership:


  • Demonstrates the behaviors necessary for continuous improvement and to optimize process execution
  • Is an ambassador for Global Supply Chain, Clinical Supply Chain & Process & Digital Excellence
  • Creates strong partnerships & collaborations with stakeholders, internal business partners and external partners including but not limited to Clinical Supply Chain, other Global Supply Chain teams, Global Product Development and Supply (GPS) and R&D, IT, Business Insights & Analytics (BI&A) to ensure activities are fully aligned with the needs of the business
  • Establishes internal and external network to enable visibility to future industry trends, clinical customer needs and technology that could provide opportunities for innovation Maintains global expertise through ongoing training and participation in industry forums

Qualifications & Experience

  • Bachelor's degree required in technical field (biology, microbiology, chemistry, related life sciences or engineering), supply chain, business, data science or information systems; a Masters or MBA preferred.
  • Minimum of 8 years of experience in digital or data technology, operations, supply chain, manufacturing, ERP, clinical supply chain, logistics preferably in the pharmaceutical or biopharmaceutical industry. Broad and diverse experience in supply functions operations, tech services, supply chain, procurement etc.
  • Knowledge of supply chain systems and processes supporting depot replenishment, shipments, and warehouse management.

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