Clubhouse Crew - London, United Kingdom - Virgin Atlantic

Virgin Atlantic

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

London Heathrow

Permanent

£25, F/T), £12, P/T)

Job Details

Salary:
£25, Full Time Salary), £12, Part Time Salary) plus excellent benefits

Hours: Full Time (37.5 hours on a 4 on 2 off shift pattern), Part Time (18.5 hours on a 3 on 3 off shift pattern)
Location: London Heathrow Airport
Contract: Permanent
Shifts: Full or Part Time shifts available, working on a 7 day rotational pattern, including early mornings and evenings
Closing Date: Sunday 14 April 2024

In a nutshell

At Virgin Atlantic, we believe that everyone can take on the world, and we're seeking passionate, customer-focussed Clubhouse Crew to join our Clubhouse team.

We're searching for warm, hands-on, and professional people for our two award winning lounges at London Heathrow.

As Clubhouse Crew, you will build a memorable and lasting experience by delivering outstanding customer service to our Upper Class and Frequent Flyer guests.

You'll be ready to tackle each challenge as it comes, and spot opportunities to promote amazing products and services, adding your own dash of Virgin flair - creating magnificent moments to wow our customers.

Day to day

Some of your key roles and responsibilities will be:

Welcoming our guests with a warm, friendly smile and introducing them to our Clubhouse and Revivals lounge
Tantalise our customers' taste buds with our delicious, seasonal menu
With each plate placed, and every glass poured, you're not just delivering food and drink, you're delivering an immersive culinary experience
To create a sanctuary of comfort and relaxation before each journey, by maintaining a spotlessly clean and relaxing environment for guests to relax and unwind in
Play a pivotal part of the team, to ensure our customers' needs are met at every opportunity

About you

Our people are the heart and soul of our Virgin family Without them, we couldn't get off the ground. We'll mentor you and help unlock your true potential, giving outstanding training opportunities to build and grow your career.

Are you customer service expert with experience in face-to-face interactions and delivering the most amazing service in a hospitality environment?

Our Clubhouses are open 365 days a year, 7 days a week from early morning to late at night

Thinking of applying? We're looking for:

Experience of delivering excellent customer experience, where attention to detail and a tailored service is expected
Previous experience in food and beverage, hospitality environment is preferred
Confident working in a fast paced environment, where you'll be on your feet for long periods of time
Have the ability to prioritise and multi task a series of requests from our customers and colleagues
Free to work different shifts between 05:00am and 23:00pm, including some weekends and bank holidays
Able to acquire an airside pass ID that permits you to enter and work in restricted areas of London Heathrow airport

If this sounds like you, kick-start your career with Virgin Atlantic today

Be yourself

Additional information