Credit Controller - Newport, United Kingdom - Accountancy Recruitment Wales Ltd

Accountancy Recruitment Wales Ltd
Accountancy Recruitment Wales Ltd
Verified Company
Newport, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description
Our client is looking for an experienced credit controller to perform the following duties:

  • Management of up to 850 accounts.
  • Making at least 50 calls per day from the daily action list, aged debt and scrutiny queue.
  • Management of the Calls and Reviews within the system.
  • Ensuring all conversations are recorded onto the diary management system.
  • Working towards achieving monthly cash collection targets
  • Working under pressure to tight deadlines on a daily basis
  • Reconciling accounts as and where necessary, considering eventualities such as unravelling accounts and reallocating as necessary.
  • Monitor and adjust credit limits to meet customer needs whilst avoiding the risk of bad debt.
  • Taking credit card payments over the phone directly onto the customers account.
  • Dealing with irate and difficult customers, both internal and external.
  • Negotiating repayment plans as and where necessary.
  • Preparing accounts for the Legal process
  • Raising queries as and when required.
  • Chasing outstanding queries from Sales.
  • Working in a Team environment and supporting colleagues as necessary.
  • Undertake any other duties which are necessary to the efficient running of the Department.
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