Customer Care Specialist - Littlehampton, United Kingdom - beBee Professionals

beBee Professionals
beBee Professionals
Verified Company
Littlehampton, United Kingdom

1 day ago

Cassidy Jones

Posted by:

Cassidy Jones

beBee Professionals Recruiter
Full time Upper Management / Consulting
Description

Responsibilities:

  • Provide exceptional customer service and support to resolve inquiries, complaints, and issues via phone, email, or chat.
  • Assist customers with product information, orders, billing, and account management.
  • Listen actively to customers' concerns and empathize with their needs, providing effective solutions and guidance.
  • Document customer interactions and maintain accurate records in the customer relationship management (CRM) system.
  • Collaborate with crossfunctional teams to escalate and resolve complex customer issues.

Requirements:

  • High school diploma or equivalent; associate or bachelor's degree preferred.
  • Proven experience in customer service or a related field.
  • Strong communication and interpersonal skills.
  • Problemsolving and conflict resolution abilities.
  • Ability to work well under pressure in a fastpaced environment.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • Rewarding work helping customers and building positive relationships.
  • Supportive and collaborative work environment.
More jobs from beBee Professionals
See all jobs of beBee Professionals