- Respond to customer needs by delivering prompt repair, installation, upgrade, and preventive maintenance activities.
- Contact customers in a timely manner and schedule service efficiently.
- Collaborate with manager and sales team to understand and meet customer needs and expectations.
- Maintain Agilent's customer service reputation by adhering to all corporate policies and procedures.
- Complete administrative paperwork and computer reports accurately and promptly.
- Provide feedback to Product Specialists, manufacturing, or OEM vendors concerning performance anomalies encountered.
- Communicate proactively with customers before, during, and after service.
- A recent university degree in Chemistry (Analytical Chemistry, Biochemistry, Biotechnology, etc).
- At least one year of hands-on experience with chromatography solutions (LC, LC/MS, GC, GC/MS, HPLC).
- Full proficiency in English.
- A valid driving license.
- A permanent contract.
- An outstanding company culture.
- Career development opportunities.
- A position within an international organization, offering a dynamic working environment and exciting challenges.
- A yearly company bonus.
- A company car.
- A Stock purchase plan.
- Life insurance.
- A Company pension scheme.
- The Agilent Benefit Scheme.
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Graduate Field Service Engineer Chromatography - London - Lifelancer
Description
Our team of skilled professionals at Agilent delivers expert solutions that empower scientists to make groundbreaking discoveries, enhancing the quality of life every day.
We are seeking a highly motivated and customer-oriented Field Service Engineer to join our dynamic organization. In this role, you will be responsible for providing top-notch support to our clients, ensuring their laboratories run smoothly and efficiently.
Your key responsibilities will include:
Key Responsibilities
This role requires remote work combined with travel to customer sites in the South-East/East of England, particularly the London-Cambridge-Oxford triangle. A company car will be available for your use.
Requirements
We seek a proactive, outgoing, and customer-focused individual who can work autonomously and as part of a team to solve various problems. Excellent communication and interpersonal skills are essential for interacting with internal and external partners.
What We Offer
Benefits
We provide comprehensive training and development opportunities to help you become the best in your field.
The estimated salary for this role is £45,000 - £60,000 per annum, depending on experience.
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Graduate Field Service Engineer – Chromatography
Full time Agilent- London
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Aesthetic Field Service Engineer
nGenium- London
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Field Service Engineering
CV Library- England
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Field Service Engineer
nGenium- London
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Graduate Technology Development Engineer
S3 Science- Greater London
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Graduate Technology Development Engineer
S3 Science- Greater London
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Development or Graduate Development Engineer
CV-Library- London
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MSAT Process Development Scientist/ Engineer
S3 Science Recruitment- London
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Head of Product Management
Astrea Bioseparations group- United Kingdom
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Principal Project Manager, Clinical
Waters Corporation- England
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Product Manager
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MSAT Process Development Scientist/ Engineer
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Lead technician
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Process Development Scientist
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