Product Support Engineer Mobile - Biggleswade, United Kingdom - Enterprise Personnel Ltd

Enterprise Personnel Ltd
Enterprise Personnel Ltd
Verified Company
Biggleswade, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Product Support Engineer Mobile & Crawler Cranes

Salary Negotiable DOE


The role contributes to the success of LWE Mobile & Crawler Cranes Technical department by supporting the After-Sales and Sales teams to develop the business in providing a sustained industry-leading after-sales support.

To participate in supporting the company's service engineers and customers with technical information and other resources. To ensure effective and efficient advice and support is delivered along with excellent administrative, customer service and interpersonal skills whilst working within the Company's key result areas;

*Key responsibilities and accountabilities, includes but not limited to: -

  • Provide all aspects of technical support to all Liebherr-Great Britain departments and externally to customers.
  • Work as a member of the team assisting and supporting department colleagues as well as other departments if required.
  • To develop and maintains excellent working relationships with all departments and team members to assist in achieving the department high standards.
  • To communicate all technical information to the right people at the right time, including material received from the Liebherr Group factories.
  • Manage specific jobs and projects as appropriate and take responsibility for their completion.
  • To participate in the management of warranty work, liaising with the Liebherr Group factories and customers to achieve the best outcomes for all parties.
  • To brief and deploy engineers as required, ensuring that optimum competencies and resources are applied to each job and project.
  • To investigate or participate with others in the investigation of incidents, accidents or customer technical issues, and report on these cogently in a form that will stand up to to rigorous scrutiny.
  • Undertake to attend meetings and exhibitions offsite and overseas. This will include time spent away from home overnight.
  • Undertake training as required by the company from time to time, both at the workplace and off site, including overseas.
  • Undertake some or all of the duties of other personnel in the absence of the latter as may be required from time to time.
  • Participate in a rotabased outofhours callout system
  • Any other duty as required by management commensurate with the post.
Experience required

Have achieved a tertiary engineering qualification

Have product, industry or relevant experience

Be able to travel UK & Ireland as required

JB45368


Job Types:
Full-time, Permanent


Benefits:


  • Company events
  • Company pension
  • Free parking
  • Life insurance
  • Onsite parking
  • Sick pay

Schedule:

  • 12 hour shift
  • Day shift
  • Monday to Friday

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Biggleswade, Bedfordshire: reliably commute or plan to relocate before starting work (required)

Experience:

Technical Engineering: 2 years (required)


Work Location:
One location


Reference ID:
JB45368
More jobs from Enterprise Personnel Ltd
See all jobs of Enterprise Personnel Ltd