Food and Beverage Attendant - Belfast, United Kingdom - Titanic Hotel Belfast

Titanic Hotel Belfast

Verified Company

Belfast, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose
To maintain standards of service within the Wollf Grill restaurant with particular attention to guest satisfaction and cleanliness

Main Responsibilities and Key Tasks

Ensures orders of food and beverage are served promptly in accordance with hotel standards
To ensure exemplary hospitality to the guest at all times
To be fully conversant with systems and ensure that all guest bills are posted correctly
To ensure that every upselling opportunity is acted upon
Ensuring daily that the outlet is prepared to standard service and all preparation is organised for current and following days
To work to an agreed rigid cleaning procedure
Act upon opportunities in and outside of your outlet taking ownership to remedy guests and colleague needs.

In the absence of your Supervisor/Manager take the responsibility to ensure the outlet is run to the set standard

To attend all relevant training as and when required
To develop and maintain good working relationships with all departments in the hotel
To report all maintenance faults to the Maintenance Department and follow the remedy through.

Report any loss or severe damage to management

To ensure mínimal wastage within the food and beverage area
To show willingness to take on additional responsibilities when necessary
Familiarise yourself with our Core Values TITANIC which link to the desired behaviours that we expect all our employees to display
To ensure total standards relating to security are maintained with emphasis on the following:
Liquor stocks
Hotel equipment
Keys
Floats
Glasses
To have a thorough knowledge of and adherence to the law with regard to the following company regulations:
Licensing laws
Fire regulations and procedures
Health and safety regulations
First aid procedures
Food hygiene regulations
To ensure that the company's dress code and grooming policy is adhered to at all times
To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of your Line Manager/General Manager/Deputy General Manager

Please note, the hours of this position are predominantly evening shifts.