Customer Service Advisor - Clydebank, United Kingdom - Caledonian Campers

Caledonian Campers
Caledonian Campers
Verified Company
Clydebank, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Responsibilities:

  • Provide exceptional customer service to clients in the financial services market
  • Answer incoming calls and respond to customer inquiries promptly and professionally
  • Assist customers with account inquiries, transactions, and problem resolution
  • Analyze customer needs and recommend appropriate financial products or services
  • Process customer requests, such as account updates, address changes, and account closures
  • Maintain accurate and detailed customer records in the company databaseDragon 2000 DMS experience preferable
  • Collaborate with other team members to ensure customer satisfaction

Skills:


  • Excellent communication skills, both verbal and written
  • Strong problemsolving abilities to effectively address customer concerns
  • Ability to multitask and prioritize tasks in a fastpaced environment
  • Knowledge of financial services products and industry regulations is a plus
  • Ability to work well in a teamoriented environment
This position offers a competitive salary and benefits package. The company provides opportunities for career growth and professional development.

If you have a passion for customer service and are interested in the financial services market, we encourage you to apply.


Salary:
£20,150.00-£25,187.00 per year


Benefits:


  • Company events
  • Company pension

Schedule:

  • Monday to Friday
  • Overtime

Ability to commute/relocate:

  • Clydebank: reliably commute or plan to relocate before starting work (required)

Experience:


  • Customer service: 2 years (required)

Work Location:
In person

Application deadline: 15/09/2023

Expected start date: 25/09/2023
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