Customer Service Assistant - Bristol, United Kingdom - MVD Recruiters

MVD Recruiters
MVD Recruiters
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Part time
Description
We pride ourselves on exceptional customer service. We're seeking a dedicated and friendly Customer Service Assistant to join our team.

If you're passionate about helping others, have excellent communication skills, and enjoy problem-solving, this role is perfect for you
Responsibilities:


  • Welcome and Assist: Greet customers warmly and ensure they feel valued from the moment they walk through our doors.
  • Inquiries and Complaints: Handle customer inquiries, complaints, and requests promptly and professionally.
  • Product Knowledge: Stay uptodate with our products and services to provide accurate information to customers.
  • Problem-Solving: Resolve issues efficiently, ensuring customer satisfaction.
  • Sales Support: Assist customers in making informed decisions that save them money.
  • Team Collaboration: Work closely with colleagues to address customer needs effectively.
  • Record Keeping: Maintain accurate records of customer interactions.

Qualifications:


  • High school diploma or equivalent.
  • Previous experience in customer service or a related field.
  • Excellent communication skills (both verbal and written).
  • Familiarity with CRM systems and basic computer skills.
  • Ability to handle challenging situations with empathy and professionalism.
  • Attention to detail and strong organizational skills.

Why Join Our Team?

  • Competitive salary and benefits package.
  • Positive work environment.
  • Opportunities for growth and advancement.
  • Make a difference by providing exceptional service to our valued customers.
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