Visitor Services Assistant - Inverness, United Kingdom - The National Trust for Scotland

The National Trust for Scotland

Verified Company

Inverness, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

NECESSARY SKILLS, PROFESSIONAL JOURNEY & QUALITIES
Essential

A friendly and sociable personality.
Previous involvement in catering or customer service, showcasing exceptional customer care and food safety standards.
Responsible and proactive. Ensuring completion of daily tasks such as record-keeping, reporting figures, cleanliness, preparation, and basic administration.
Consistently delivering excellent customer service, especially during peak hours.
Handling cash discrepancies, with experience in accurate cash management and sales processing.
Taking ownership of personal development and learning.
Flexibility in working hours and willingness to work weekends and public holidays when needed.
Collaborating across departments when required, to support the broader Culloden cluster.
Upholding property quality standards, including uniform compliance, personal presentation, and hygiene.
Ensuring the health and safety of property personnel, volunteers, and visitors by following Trust policies and guidelines, including the Safety Work System.
Effective implementation of safe work systems in all activities.

Preferred

Recognized First Aid Certification.
Familiarity with Barista-style Coffee Machines and basic Coffee knowledge.
SCPLH Alcohol Qualification.
Understanding of HACCP & COSHH systems.
Access to personal transportation.
Basic Food Hygiene Certification (required if not currently held).
Proficiency in EPOS till operations.
Strong cash management abilities.

Contract Type:
Fixed-term agreement

Duration: 6 months

Compensation:
£24,960.00 hourly rate

Location:
On-site

Application deadline: 07/04/2024