Training & Competence Supervisor (Home Based) - Manchester, United Kingdom - MERJE Ltd

MERJE Ltd
MERJE Ltd
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
£45,000 + Benefits

Job Description:

My client operating in the Wealth Management space are looking to add to their T&C team of supervisors to support their growing adviser communities.


The role will involve:

  • Supervise advisers in line with the company T&C Scheme. Including the undertaking and documentation of onetoone meetings with advisers, as allocated to you by the Head of T&C.
  • Set actions for advisers / other AR Firm staff to address risks identified through onetoone meetings or separately, and track progress with actions set. Actions should be set in line with the company T&C Scheme.
  • Identify any risks the company is exposed to which you do not feel can be adequately managed through standard processes and escalate these to the senior management team.
  • Provide support for advisers and other AR firm staff newly joining the company, in line with company processes.
  • Undertake AR firm audits to assess firms' systems and controls, in line with company processes, as allocated to you by the Head of T&C.
  • Answer queries received from AR firms within reasonable timescales and accurately, seeking guidance to assist where appropriate.
  • Perform additional induction, monitoring, investigatory, remedial and exit/termination work as requested by senior management.
  • Develop and maintain positive relationships with AR Firms, displaying professionalism at all times.
  • Liaise with other T&C team members and colleagues in other areas to provide a cohesive and consistent service to our AR Firms.
  • To fully participate in and adhere to any performance management process the Company has in place, in a professional and constructive manner.
  • Understand, embed and endorse TCF principles within your role.
  • Maintain your own competence within your role by maintaining and developing your skills and knowledge via appropriate personal development activity.
This should be in line with the T&C Scheme and to cover areas requested by senior management.


Key Requirements:

  • Diploma in Financial Planning (or equivalent level 4 qualification)
  • Minimum 2 year's financial services experience.
  • H15 or J07* beneficial

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