Wellbeing Officer - Birmingham, United Kingdom - University of Birmingham

Tom O´Connor

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Description

Position Details
Birmingham International Academy

Location:
University of Birmingham, Edgbaston, Birmingham UK

Full time starting salary is normally in the range £29,762 to £32,411 with potential progression once in post to £36,333

Grade 6

Full Time, Permanent

Closing date: 28th August 2023


Our offer to you
People are at the heart of what we are and do.


The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university.

We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.


We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential.

With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.


We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate.

We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.


Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements.

We therefore welcome discussions on all forms of flexible working.

In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.

We also have three high quality subsidised day nurseries.


The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site.

On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.

Find out more about the benefits of working for the University of Birmingham


Background
The Birmingham International Academy (BIA) is a designated teaching unit within the University of Birmingham.

The BIA is responsible for delivering Foundation, Presessional and Insessional English programmes for international students looking to secure a place on an undergraduate or postgraduate degree.

All BIA courses cater for a broad international student community with some students being under the age of 18 when they enrol on their course.

The BIA is accredited by the British Council for the teaching of English in the UK.


Role Summary
At the University of Birmingham, students are at the heart of all we do.

The BIA Student Wellbeing Officer will provide pastoral and educational support to students, to ensure that a professional and proactive wellbeing support service is provided to all in need.

Their principal responsibility will be to manage a portfolio of wellbeing casework, reporting and escalating as necessary to the BIA Student Wellbeing & Experience Manager and/or Student Services.

The post-holder will work with the International Student Support Coordinator in supporting students under the age of 18 registered on our teaching programmes.

They will work closely with staff in the Vale Village in supporting students under the age of 18 who are accommodated in University managed housing.

This is a student facing role and therefore the post-holder will be expected to be on campus, although occasional home working will be possible.

The University will request a DBS check as part of the recruitment process for this post. These checks are processed by the Disclosure and Barring Service (DBS).


Main Duties

  • Provide helpful, accurate and expert wellbeing advice to international students on a wide range of issues, tailoring the support service and wellbeing journey for each student to ensure it meets their needs. This includes following up with individuals and their use of services, to ensure a professional endtoend wellbeing service is delivered.
  • Operate daily office hours to meet with students on an appointment or dropin basis.
  • Implement the BIA safeguarding guidelines from inducting students under the age of 18, conducting wellbeing checks, coordinating escalations and supporting their transition into the Colleges.
  • Assist the BIA Student Wellbeing & Experience Manager in updating relevant safeguarding and wellbeing policies, procedures, and webpages.
  • Deliver wellbeing and safeguarding training to staff.
  • Liaise with, and refer students to, the wider support services and specialist services in

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