Corporate Communications Officer - London, United Kingdom - Citi

Citi

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview of Citi:

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions.

Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and progress.

We do this by providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management.

We enable our clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

In Europe, Middle East and Africa (EMEA), Citi primarily operates as an institutional bank, known as our Institutional Clients Group (ICG).

ICG primarily serves four types of clients:
multinational corporates, financial institutions (including large institutional investors), the public sector and the largest local companies.

ICG's primary business lines are Corporate & Investment Banking, Markets & Securities Services, Treasury & Trade Solutions and Citi Private Bank.

Team/Function Overview
Enterprise Services & Public Affairs (ESPA) is responsible for enhancing and protecting Citi's reputation around the world.

In EMEA, ESPA includes four key disciplines:
external communications, employee engagement and communication, institutional branding and community development.

The regional head of each of these disciplines sits in London and is responsible for oversight of that discipline both within the London hub, and for the region as a whole.

Citi has an on-the-ground presence in 55 countries throughout EMEA, and ESPA has individuals or teams based in 27 of those countries.

ESPA's EMEA hub is located in London, Citi's regional headquarters.

Role / Position Overview

The Corporate Communications Officer sits within the external communications team and is responsible for managing the day-to-day EMEA press office.

As part of this, the role supports the external communications team with developing and sharing key messaging and briefing materials that enable us to tell stories about the work we do as a trusted partner to our clients and Citi's broader role in enabling growth and progress across our EMEA region.

The Corporate Communications Officer will also be required to drive a joined-up approach across both internal and external communications by creating and managing content and processes that support holistic storytelling to both media and to our employees in the region.

Key Responsibilities:

Content Strategy

Manage the day to day running of Citi EMEA press office, embedding new processes and best practice that enables the team to best manage its stakeholder relationships
Centrally manage and curate corporate messaging for use across entire ESPA team
Write and distribute news announcements, briefing notes and internal announcements as required
Monitor news and current affairs and flag coverage to relevant stakeholders as needed
Support the planning work that takes place across ESPA in EMEA
Assist Public Affairs Officers (PAOs) with aligning regional messages for local delivery

Development Value:

Criteria/Qualifications

Strong organisational and writing skills
Ability to build relationships with internal and external stakeholders at all levels
Ability to influence at all levels & to work as part of a team
Understanding of large businesses
A "can do" attitude and a desire to be part of a growing, creative team

Knowledge/Experience:

Experience of corporate PR and media relations, either agency or inhouse
Experience working on tight deadlines and in a busy environment
Ability to build and maintain strong relationships at all levels of a large organisation
Ability to work as part of a team and juggle competing priorities.

Skills:

Ability to write clearly and concisely
Digital publishing capabilities
Presentation skills
Social media knowledge and skills
Attention to detail
Excellent organisations skills: ability to manage multiple projects simultaneously

Qualifications:

Bachelor's degree in Journalism, Communications, Public Relations required, or equivalent Communications educational experience preferred

Competencies

Ability to navigate a large and complex organisation.
Strong planning and organisational skills.
Ability to handle multiple tasks simultaneously; prioritise and manage time effectively.
Ability to convey a compelling story that speaks to Citi's business strategy

What we Offer
As well as a competitive salary and consideration for a yearly discretionary bonus Citi offers;