Therapy Service Administrator - London, United Kingdom - Mind in Enfield and Barnet

Mind in Enfield and Barnet

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job description

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.

Seeking a proactive and experienced Administrator to ensure the smooth day-to-day running of a busy and growing IAPT counselling service through excellent administration skills.

To work closely with and support the Head of Therapy Services, Therapy Service Co-ordinator and Evening Therapy Service Administrator to ensure effective administration and organisation of the service.

A fast-expanding IAPT compliant Service requires a service administrator to support a team of volunteer counsellors.

Mind in Enfield and Barnet is a local, independent mental health charity, working in partnership with other statutory and voluntary organizations to provide a range of services to the local community.

The service administrator will work alongside volunteer counsellors, service managers and other clinical staff. This is an integral service of the organization delivering counselling to around 650 people per year. We are looking for a highly motivated and enthusiastic individual with work experience in a counselling service.

Experience

Experience of working in a clientfacing administrative and reception role
Experience in appropriate handling and storage of confidential and sensitive information
Excellent secretarial skills

Skills

Awareness of the needs of people with mental health issues in the community
Commitment to valuing diversity
Excellent verbal and written communication skills
Excellent multitasking and timemanagement skills
Excellent organisational skills
Ability to set up and use databases and reports as required
Ability to meet deadlines and sometimes work under pressure to tight deadlines
Good listening skills and an ability to work with challenging clients
Ability to work flexibly as part of a small team as well as on own initiative
Ability to deal with a range of staff issues with confidence and be a pillar of support for the service

Knowledge

Excellent IT skills and knowledge of Microsoft Office Suite (including OneDrive) and database systems
Good knowledge of office administration

Previous experience of diary management and scheduling

This position is full time and based in our Enfield Office in Fore Street, N9.

Please see attached for full job description.